At Exclusive Diva, we aim to deliver your orders safely, quickly, and efficiently. Please read our shipping policy details below:
- Order Processing Time
- All orders are processed within 1 to 2 business days (excluding Sundays and national holidays).
- Once your order is dispatched, you will receive a confirmation message with tracking information via Email / SMS / WhatsApp.
- Shipping Charges & Delivery Time
- Delivery Time: Orders are delivered within 3 to 7 business days across India.
- Shipping Cost: Free shipping on all prepaid orders (or as applicable per cart value).
- Order Tracking
- As soon as your order is shipped, we will send you a tracking link to monitor your delivery status in real-time.
- Damaged or Lost Packages
- All our products are packaged securely to prevent damage. However, if you receive a damaged package, please take an unboxing photo/video and reach out to us within 24–48 hours of delivery.
- Contact Us for Shipping Queries
If you have any questions regarding your delivery, please reach out to us:
- Email: support@exclusivediva.in
- Phone: +91 9717494047
- Address: Shop No. – 325 Main Market, Ambala – Chandigarh Expy, New Defence Colony, Zirakpur, Punjab 140603